This page is for Dental Practice Teams and is an attempt to keep them updated on the latest information which has been published by the various relevant organisations in relation to the Coronavirus pandemic.

You will be aware that because of healthcare being a devolved issue there will be minor differences in advice and instructions in England and in Wales.  In the links below if the Welsh (as in Wales) documents differ slightly from the English (as in England) documents then the Welsh document must be followed – note that when we speak of Welsh and English, we are referring to the source and not the language.

Similarly practice staff need to follow communications only from the Primary and Community Services Delivery Unit of the Swansea Bay University Health Board and the Welsh Government and ignore references from friends and colleagues who work under contract to other Health Boards in Wales particularly when these come from unofficial social media groups.  It’s at times like this when gossip becomes king and this is always worse on social media – research facts carefully before passing them on.  Also, the LDC will communicate with colleagues through this website and by email from time to time if it becomes clear that aforementioned communications are being mis-interpreted.

During this time please check your emails regularly, and read them carefully, including any links contained in them.  Share them with staff and we recommend setting up a dedicated file for COVID updates, perhaps even a WhatsApp group solely for your staff for COVID updates, including your partner practices if you so wish.

The LDC is in regular daily contact with the Primary Care Team of SBUHB.  The Primary Care Team will always answer any enquiries from colleagues and their staff, but please be aware that they are under considerable pressure during these difficult and unprecedented times.  Practices have been allocated to local groups overseen by a DPA.  All individual practices in these groups are part of related WhatsApp groups for ease of communication

Please note that all contract decisions on finance are coming from the Welsh Government and not from the LHB.  The LHB is following instruction and guidance from Welsh Government on all contract issues, as will be all the other LHBs in Wales.

Important Links to National and Welsh websites that are being constantly updated

It is important that Dental Teams are kept safe and informed during this period. You can find the latest guidance on this issue at

UK Government Coronavirus


Welsh Government Coronavirus

Advice for primary care can be found at

NHS Coronavirus – Primary Care

Welsh Government is content that Welsh practitioners refer to these documents for additional sector-specific guidance if needed.

The General Dental Council has issued guidance to support health professionals which can be found at

General Dental Council Standards for the Dental Team – COVID-19

The British Dental Association issues up-to-date guidance for Dental Teams and this is updated on a daily basis and where required on an hour by hour basis, and can be found at

British Dental Association Coronavirus Updates

Note that updates from BDA Wales are included on this site.  LDC recommends consulting this site on a daily basis, both for BDA members and non-members

Local Guidance from the Primary and Community Services Delivery Unit of Swansea Bay University Health Board

1st April 2020

All-Wales Faculty for DCPs – FAQs on Coronavirus – COVID-19

20th March 2020

Email from SBUHB Dental Director 20th March 2020

16th March 2020

Email from SBUHB Dental Director 16th March 2020

Corona Virus Weekly Summary Form

Guidance from the Welsh Government

26th March 2020

CDO Letter Covid-19 Business Continuity and Financial Support

6th April 2020

CDO Communication – Red Alert Phase Escalation

22nd April 2020

Release of Primary Care Dental Services COVID-19 Toolkit

 Primary Care Dental Services COVID-19 Toolkit

13th May 2020

 COVID-19 Business Continuity and Financial Support for Dental Practices providing NHS Services